About Speaker
I am Meesh M, an award-winning ServiceNow HRSD Consultant, App Engine Specialist, and Founder of PSS Pink Support Services Ltd, an official ServiceNow Partner. With over a decade of experience in IT project management and digital transformation, I help organisations streamline operations through intelligent workflow design, low-code development, and AI-powered solutions. Known across the ecosystem as “The Pinky Bizzy Bee,” I specialise in bridging the gap between traditional automation and next-generation Agentic AI, empowering enterprises to improve efficiency, accelerate adoption, and achieve measurable business outcomes.
The Future of Work: Transitioning from Automation to Agentic AI and Intelligent Workflows
As organisations continue to evolve in an increasingly digital world, traditional automation is no longer enough to meet the demands of modern enterprise operations. This session explores the next phase of digital transformation—where Agentic AI, predictive intelligence, and intelligent workflows work together to create more adaptive, outcome-focused systems. Drawing from real-world implementation experience, Meesh will demonstrate how organisations can reduce friction, improve decision-making, and unlock greater efficiency by embracing AI-driven enterprise solutions.
From Automation to Agentic AI
Intelligent Workflows that Eliminate Friction
Data-Driven Decisions with Analytics & KPIs
Driving Adoption in the Future Workplace
What You’ll Gain
• A clear understanding of the shift from automation to Agentic AI
• Practical strategies for designing intelligent enterprise workflows
• Insights into leveraging analytics, KPIs, and predictive intelligence effectively
• Best practices for driving successful user adoption during digital transformation
• Actionable approaches to improving efficiency, productivity, and business outcomes